We are all practicing physicians in the Crozer-Keystone Health System, the county’s largest employer and healthcare provider, and we are extremely proud of that fact. We consider ourselves to be very “pro-nursing” and many of us are involved in activities to further nursing education. We know nurses as friends and family, and as health care providers, we understand the importance of nursing and their relationship with patients.
We were disappointed in the recent articles in the Delaware County Daily Times concerning the current nursing union negotiations. We feel that the articles were very one-sided and portrayed Crozer-Keystone as a system that does not care about its nurses or its patients. There is nothing that can be further from the truth. Crozer-Keystone Health System is a forward-thinking health system that continually works to adjust to the major changes in healthcare. The system is not asking anyone to do anything more than is necessary so that we all can continue to fulfill our mission – which is to continue to provide the best possible care for the residents of Delaware County.
Crozer-Keystone has not (and has never) asked anyone to do anything that is unsafe for patients or bad for patient care. Our staffing levels are safe for patients and are better than national averages. We all would love for a nurse to be able to sit for hours holding one patient’s hand. For better or worse, there is no hospital in the world that would be able to stay in business if they were staffed to that level. Each day, the health system is faced with situations – such as call-outs from staff – and our leaders and managers respond in a way to maintain the care and safety of the patients.
Many of us are residents of Delaware County. We receive our healthcare in the Crozer-Keystone Health System. We have never felt like our care was sub-standard in any way. We have entrusted Crozer and our nurses with our care and with the care of our family members. We have witnessed the dedication to service and quality of care that the system and our nurses have demonstrated.
We come to work each day knowing that we work in a place where we can practice cutting-edge, appropriate medicine regardless of the patient’s background or insurance status. We end each day feeling good knowing we were able to care for our patients in the way that we feel is best for them. We feel that we are lucky to work with great nurses that work hard for each and every patient they encounter every day of the week. The work conditions are not “deplorable” and not unsafe for patients.
The hospitals in the system are constantly being inspected and reviewed by numerous certifying committees, such as the Joint Commission. Crozer-Keystone and its hospitals have won regional and national awards for quality and patient safety, as well as for the services we provide to our community.
We would like to tell the residents of Delaware County to feel confident that Crozer-Keystone will continue to provide outstanding medical care in a safe environment.
Thomas J. Bader, MD, MGA,FACOG
Chair of Obstetrics & Gynecology
Douglas Brunner, M.D.
Chairman, Physical Medicine and Rehabilitation
Dina Capalongo, D.O.
Director, Transitional Residency Program
Kevin Caputo, M.D.
John Colombo, M.D.
Gregory Cuculino , MD, FACEP
Chairman, Emergency Medicine
Eric Dobkin, M.D.
Chief Quality Officer and VP, Quality and Patient Safety
Christine Donohue-Henry, M.D.
Director, Primary Care
Daniel DuPont, D.O.
Chief, Pulmonary Diseases
Hugh Ehrenberg, M.D.
Director, Maternal Fetal Medicine
Albert El-Roeiy, M.D.
Director, Reproductive Endocrinology and Fertility
Sarah Falgowski, M.D.
Medical Director, Community Hospital
Alan Graham, M.D., FACS
David Hadley, M.D.
Director, OB/GYN Residency Program
Guy Hewlett, M.D.
Director, Medical Education
Marcin Jankowski, D.O.
Medical Director, Trauma
Tamika King, M.D.
Joby Kolsun, M.D.
Asst. Vice President, Quality and Patient Safety
David Lainoff, M.D.
Medical Director, Population Health Management
Jeffrey Loose, M.D.
Acting Chair, Pathology
William Mannella, M.D.
Medical Director, Wound Care
Bruce Nisbet, M.D.
Chairman, Emergency Medicine
Nathan Okechukwu, M.D.
Karen Scoles, M.D.
Medical Director, Information Systems
Christopher Stenberg, M.B.Ch.B., FAAP
Joseph Stock, M.D.
Susan Williams, M.D.
Senior Physician, Network Affairs